WE DO THE PART MOST CONSULTANTS HAND OFF
The Resonance is two people. We are not trying to be a large firm, and we are not trying to sell you a framework. We come in, spend ninety days finding out what is actually happening, agree on what has to be fixed first, and then do it.
KNOW FIRST
WHY DIAGNOSTIC FIRST
Organizations rarely fail at the level they think they are failing. A cash-flow problem turns out to be a donor concentration problem. A staff morale problem turns out to be a job description that has not matched the job for three years. A facilities problem turns out to be a budgeting problem that has been deferred for a decade.
So we do not prescribe before we understand. The first ninety days of any engagement are an assessment: finances, staffing, compliance, systems, facilities, and governance, examined together rather than one at a time. What comes out is a short, ordered list of what to fix and in what order.
The training behind that is in organizational leadership and the organizational life cycle, which tells you which failures are predictable at which stage of an organization's life. We use it as a diagnostic instrument. We do not sell it as coaching.
WHO WE ARE
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LANA
OPERATIONS · FINANCE · HR · COMPLIANCE
Hi, I'm Lana. It rhymes with llama, not banana. I have an MA in Global Leadership from Fuller Theological Seminary and a DMin in Leadership from Pacific School of Religion, which is a long way of saying I have spent years asking why organizations do things the way they do. I live here in Richmond with my wife Kim, who is also the other half of this firm. Most mornings you'll find me at the gym. Most evenings there's a guitar in my lap. What I love about this work is the moment the numbers stop scaring somebody. That's usually when a leader can breathe again and get back to the thing they were called to do.
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KIM
ASSESSMENTS · VOCATIONAL COACHING · RISK MANAGEMENT
Hi, I'm Kim. I have an M.Ed in Culturally Responsive Leadership, and I'm the one who wants to talk about the people. What someone is actually good at, what they want, and whether the role they're in has any chance of fitting them. I live in Richmond with my wife Lana, and yes, we work together on purpose. I sing constantly, in a choir and also just around the house. Whatever is left of my free time goes to whichever craft project has taken over the dining room table. I would rather ask you a hard question kindly than an easy one politely. That's most of my job, and I like it.
WHO WE ARE ACCOUNTABLE TO
The Resonance is women- and gender expansive-owned. We work mostly with nonprofits and churches, including congregations doing the work of becoming genuinely inclusive rather than nominally so. We will not help leadership that is harming its people become more efficient at it.